Security

At KABAYAN International Ltd., protecting our customers and their information is an important part of providing reliable money transfer services.

We take appropriate measures to help protect information handled through our website and services and continuously work to maintain a safe and secure environment for our customers.

Protecting Your Information

We take appropriate organizational and technical measures to help protect personal and transaction-related information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to customer information is managed according to operational requirements and applicable internal policies and procedures.

Secure Use of Our Services

Customers should also take precautions when accessing our website and app services.

We recommend that you:

• Keep your account credentials, passwords, PINs, and verification codes confidential.

• Never share passwords or one-time passwords (OTPs) with other people.

• Use only our official websites, applications, and communication channels.

• Be cautious of suspicious emails, messages, websites, or individuals requesting personal or financial information.

• Keep your mobile device, operating system, browser, and applications up to date.

• Contact us immediately if you notice suspicious activity involving your account.

Fraud and Phishing Awareness

Fraudsters may attempt to impersonate financial institutions or trusted companies through email, SMS, social media, telephone calls, or fake websites.

Please carefully check communications claiming to be from KABAYAN International Ltd. or our app before providing personal information or taking any action.

If you receive a suspicious communication claiming to be from us, please contact KABAYAN International Ltd. through our official communication channels.

Our Commitment

Security is an ongoing process. We regularly review our practices and may update our security measures as our services, technology, regulatory requirements, and security risks evolve.

We also encourage customers to remain vigilant and take appropriate steps to protect their accounts and personal information.

Report a Security Concern

If you believe your account, personal information, or use of our services may have been compromised, or if you discover a potential security issue involving our website or services, please contact us promptly.

Contact Us

If you have any questions or concerns, You can contact us :

• By email: kabayanjp@eui.money

• By visiting this page on our website: https://www.kabayanjpn.com/contact-us 

• By phone number: 03-5817-8917

We will review reported security concerns and take appropriate action where necessary.

Last Updated : 01 September 2026